Hotel Policies & Terms
Check-in begins at 4:00 PM and check-out is at 11:00 AM. Guests must be at least 21 years of age to check in unless accompanied by a parent or legal guardian. A valid government-issued photo ID and credit card are required at check-in, and an incidental authorization may be placed on the card for the duration of the stay.
Hotel fees, taxes, parking charges, pet fees, and other property-specific charges may apply and will be disclosed during the booking process or at the hotel. Early check-in, late checkout, room preferences, upgrades, and other special requests are subject to availability and may incur additional charges.
Cancellation, deposit, payment, and modification policies vary by rate plan, offer, and booking channel. Guests should review the specific terms displayed at the time of booking, as these terms will apply to the reservation. Certain promotional, prepaid, or discounted rates may be nonrefundable or subject to additional restrictions.
Grand Beach Hotels are smoke-free properties. Guests are responsible for any damage, excessive cleaning, or additional charges incurred during their stay. Hotel amenities, services, operating hours, and offerings are subject to availability and may change without notice.
For reservations made through a third-party travel agency or booking platform, guests should contact the original booking provider regarding changes, cancellations, refunds, or other reservation-related requests.