FAQs

Grand Beach properties are thoughtfully positioned near some of Miami’s most beautiful stretches of coastline.  The Grand Beach Hotel Miami Beach and the Grand Beach Hotel Surfside both offer guests direct beach access, with beach chairs and umbrellas included in the stay.  The Grand Beach Hotel Bay Harbor is located on an intercoastal waterway, a short walk away from the beach allowing guests easy access to the sand. 

Parking options are available at each property, with details such as valet or self-parking depending on the location. Guests should confirm parking arrangements prior to arrival.

Elegant venues with natural light, coastal views, and flexible layouts provide beautiful settings for meetings, weddings, and special gatherings. Dedicated teams are available to assist with planning and coordination.

Check-in and check-out times may vary slightly by property, but most hotels offer afternoon arrivals and late-morning departures. Guests are encouraged to contact their selected hotel directly for specific timing and availability of early check-in or late check-out. 

Check-in begins at 4:00 PM and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request, subject to availability. Please contact the front desk in advance if you need to make arrangements.

Yes. The hotel sits directly on the Atlantic Ocean with 200 feet of white sandy beachfront. Beach chairs and umbrellas are included as part of the daily resort fee, so you can head straight to the sand without any extra charges.

The hotel features three pools. Two family-friendly pools are located at beach level, and a third — the Tranquility Pool — is an adults-only rooftop pool on the 7th floor offering panoramic views of Miami Beach. Hot tubs are also available on property.

The Chez Gaston Restaurant serves French-inspired international cuisine in a family-friendly setting. The Espresso Bar is perfect for coffee, quick snacks, and ice cream throughout the day. Three bars are also on-site for tropical drinks and pool-side refreshments.

All 417 suites start at 440 square feet (40 sq m), making them among the most spacious accommodation on Collins Avenue. Most suites include a private balcony, separate sleeping and sitting areas, 2 full bathrooms, and 2 TVs. One-bedroom and two-bedroom suites are also available for larger groups and families.

Absolutely. The hotel is designed with families in mind — oversized suites accommodate families comfortably, two family pools are steps from the beach, and the Chez Gaston Restaurant welcomes guests of all ages. The hotel's location on a quieter stretch of Miami Beach, close to South Beach but away from the busiest areas, is ideal for families.

Yes, the hotel has a state-of-the-art fitness center with spectacular panoramic sunset views. It is open to all guests and offers modern equipment for cardio and strength training.

The hotel is located on Collins Avenue in Miami Beach, just a short drive from South Beach and the Art Deco Historic District. It sits on a quieter stretch of the beach — close enough to enjoy Miami Beach's nightlife and restaurants, but peaceful enough for a relaxed stay.

Check-in is at 4:00 PM and check-out is at 11:00 AM. If you need early check-in or late check-out, please contact the hotel directly — requests are accommodated based on availability.

Yes. The Beachside property is an oceanfront hotel with direct access from the pool area to 200 feet of beachfront on the Atlantic Ocean. A palm garden and oceanside jogging path are also available for guests. Food and beverage service is offered at both the pool and beach. While the Townside building is located just across the street, guests staying in this building have full access to all of the Beachside amenities, including the beach.

Surfside has three pools: two beach-level pools for all guests and a rooftop Sky Pool for adults only, featuring spectacular views over the ocean and Miami. All pools offer food and beverage service.

Yes. Grand Beach Hotel Surfside has a full-service spa on-site, along with a fitness center, making it a great choice for guests looking for a wellness-focused stay in Surfside, Florida.

The Surfside property offers a range of suites starting at 440 square feet, including standard suites, ocean view and oceanfront suites, and 2-bedroom suites for families. Most suites include a balcony, separate sitting and sleeping areas, and 2 bathrooms. Connecting rooms are also available and are subject to availability.

The hotel has an on-site restaurant, multiple lounges, and outdoor dining areas. Pool and beach food and beverage service are also available. For dining beyond the hotel, the Surfside neighborhood offers numerous local restaurants within easy walking distance.

The hotel is in Surfside, Florida — a quiet, residential beach town just north of Miami Beach. It is only minutes from Bal Harbour Shops, one of the most prestigious luxury shopping destinations in the US, and a short drive from Aventura Mall.

The Beachside property is directly on the ocean, offering oceanfront suites and immediate beach access. The Townside property is located across Collins Avenue, one block from the beach — it's an excellent value option for travelers who still want to be steps from the water without paying oceanfront rates. Both properties share amenities.

Check-in is at 4:00 PM and check-out is at 11:00 AM. For early check-in or late check-out, please contact the hotel directly — requests are handled based on room availability.

Grand Beach Hotel Bay Harbor is a waterfront boutique hotel on Bay Harbor Islands, with beautiful views of the water. The beaches of Surfside are only a short walk away — making it a quiet, residential alternative to staying directly on the ocean.

Yes. A continental breakfast is included in the daily resort fee and is served each morning in the Lobby Lounge. It is one of the few properties in the area that includes breakfast as a standard amenity.

Yes, valet parking is available at the hotel. Please note that parking charges apply. Contact the hotel directly for current valet rates.

Bay Harbor offers 96 suites starting at approximately 400 square feet. Guests can choose from King suites, Double suites, and 2-bedroom suites that sleep up to six. Most suites include two bathrooms, separate living and sleeping areas, a refrigerator, two TVs, and a balcony with water or city views.

The hotel features a waterfront pool, a waterfront Jacuzzi, and a spacious fitness center. The Marketplace in the lobby offers snacks, beverages, and frozen meals with a guest pantry for in-room use. Continental breakfast is included daily in the resort fee.

Bal Harbour Shops is just a short walk from the hotel — one of the closest hotels to this world-class luxury shopping destination. Guests can easily walk over for shopping, dining, or an evening out and return to the peace and quiet of Bay Harbor Islands.

Yes. The boutique scale, complimentary breakfast, complimentary fitness center, and waterfront setting make Bay Harbor popular with both leisure and business travelers visiting the Miami area. Its location on Bay Harbor Islands offers easy access to Miami Beach, Aventura, and downtown Miami.

Guests staying at Bay Harbor do not have access to the amenities at Surfside East, including the pools and beach.