Information Collected
Grand Beach Hospitality Group collects information that you provide when registering, making inquiries, or using our services. We may also gather information about your interactions with our website, including pages visited and services accessed, to better understand how guests use our site.
Additional information may be collected when you participate in promotions or contests, submit feedback, or complete profile or preference forms. We may also analyze website traffic patterns and usage data to improve our services, enhance user experience, and develop new offerings.
Use of Your Information and Your Preferences
We use your information to deliver and personalize our services, respond to inquiries, and communicate important updates related to your stay or our offerings. From time to time, we may share news, special offers, or information about services provided by Grand Beach Hospitality Group or selected partners that may be of interest. Communications may be sent via email, telephone, or other appropriate channels.
Guest feedback is valuable in helping us refine our services. Occasionally, we may contact you to request your opinions or participation in surveys. If you prefer not to receive such communications, you may update your preferences or opt out where applicable. Please note that we may still need to contact you for administrative or operational reasons related to your reservation or use of our services.
Disclosure of Your Information
Your information may be shared within companies managed by Grand Beach Hospitality Group and with trusted service providers who process data on our behalf. We do not sell personal data. Information may be disclosed to successors in the event of a business transition or used in aggregated, anonymized form for marketing analysis and strategic planning.
Other Websites
Our website may include links to third-party websites that operate independently of Grand Beach Hospitality Group. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.
Cookies
Cookies are small data files stored on your device that help us recognize returning visitors, enhance site functionality, and analyze website traffic. Most web browsers allow you to manage or disable cookies through their settings. Please note that disabling cookies may affect certain features or functionality of our website.
We may work with third-party vendors, including Google, who use cookies to display advertisements based on prior visits to our website. Analytics tools may also be used to help optimize marketing efforts and improve user experience. You can opt out of certain advertising and analytics tracking through available browser settings or relevant opt-out tools.
Access Rights
You have the right to request access to the personal data we hold about you. To obtain a copy of your information or make a related request, please contact us at:
Grand Beach Hospitality Group
Attn: Marketing Department
4835 Collins Ave
Miami Beach, FL 33140
USA
Email: sales@grandbeachhotel.com
We will respond to your request in accordance with applicable data protection laws